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Cap Hill Good Samaritan Fail

After an action packed dinner at Bimbo’s tonight — foie gras protesters at Quinn’s! — my crew headed up Pike to Madison.  One of my companions spotted a stray credit card on the ground and passed it to me.  Having had my own credit card stolen (and fraudulently used) before, I immediately called the number on the back of the card:

1) “Welcome to no-name phone banking!”  Navigated multiple menus, found human, gave credit card number, but “oh, that’s a debit card!  I need to transfer you.”

2) “Welcome to Chase!”  Navigated multiple menus, found human, gave debit card number, but “oh, that’s a Washington Mutual debit card!  I need to transfer you.”

3) Me: “NO.  I’m done.  Please tell WaMu that I will immediately cut up the card when I get home.  Good bye.”

So, if you are a woman who lost your WaMu debit card tonight on Madison, please know that it’s safely destroyed.  I’m sorry that I didn’t have the patience to follow through.  But you might want to consider getting a new bank.

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something else
something else
14 years ago

The frustration of dealing with call centers is just too much… let alone call centers for banks. You’re a miracle worker for sticking to it through so many steps.

RIP, credit… er, debit card.