With reporting by Hannah Saunders
The new RapidRide G stretching 2.5 miles along Madison Street from the waterfront to Madison Valley via First Hill and Capitol Hill is unprecedented in the city’s rollout of a growing alphabet of “bus rapid transit” lines. The first days of service across the line’s special coaches, dedicated lanes, center loading passenger islands, and coordinated signaling has been an illustration in the challenges of doing new things in the big city.
Starting with Saturday’s launch, the promise of 6-minute service and smooth rides through the corridor has mostly been out of reach due to early hiccups around signal and signage coordination, collisions, and delays due to mechanical failures and operator challenges with the new coaches.
King County Metro says it is responding to early issues though it also referred some questions about signalling to the Seattle Department of Transportation.
UPDATE: “This is the first RapidRide line with six-minute headways and, as we expected, our operators continue to gain experience with our scheduled operations and maneuvering with the varying traffic conditions along the route,” a Metro spokesperson said in a statement
Metro calls the line’s start a success despite the issues and says it is working with SDOT to address the signal priority issues.
Metro says the new or upgraded signals along the route along with a special signal at the terminal to ensure buses start their routes smoothly will continue to be adjusted.
“Metro and SDOT staff are working to resolve any issues as they come up,” the spokesperson said. “SDOT is currently updating signal timings along Madison Street and at the intersection with Martin Luther King Jr Way. SDOT will keep monitoring and adjusting these signals to improve traffic flow for both buses and general traffic in the coming weeks.”
The full statement from Metro appears at the end of this post.
Other issues also have added up in the growing pains around the newly launched $144 million line that includes bus service 10 new stations between 1st Ave and MLK Jr Way operating from 5:00 AM to 4:00 AM daily with a bus every six minutes between 6 AM and 7 PM Monday through Saturday.
The growing RapidRide system’s arrival on Madison is hoped to optimize an area that was already served by a tangle of Metro routes in neighborhoods unlikely to be connected to Sound Transit’s light rail network anytime soon.
Some issues are small in comparison to the ambitions of the new line. One Rapid G Line bus driver with a year of experience under their belt, for example, told CHS the protocol on the new route requires they switch drivers every time at the end of the route — just one of the many new steps and procedures slowing performance on the new line during the launch.
“It could be worse,” the driver said. Continue reading