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State of the CHS Union: How many of you read in 2010, when you came, how you got here

The first post was made to this blog in January 2006. The site begins its sixth year chronicling Capitol Hill. In the beginning, the site was a hobby and covered only a small part of Capitol Hill. By 2008, it became my (second) full-time job and CHS had jumped headlong into the business of community news coverage. For those of you who have been with us from the beginning — and who joined this blog already in progress — this is an update on how it works and where it stands.

First, some signs of progress. This is a graph showing our weekly unique visitor totals since January 2007. We’re missing a year — 2006 — that wasn’t that interesting, trust me.

In total, 528,065 unique visitors came to CHS last year. 3,800 now follow the @jseattle Twitter account. 2,300 like us at http://www.facebook.com/capitolhillseattleblog. 3,700 used the CHS iPhone app. We paid 32 different contributors to post. 4,000 subscribe to our RSS by Feedburner.

In my past life, I worked at Microsoft for a decade and, most recently, on analytics. So, when I think of you, I think of a visitor. A unique one. Just like everybody else. My name is Justin — nothing new there as it’s on our About Us page (as are more analytics) but I’ve always written with the blog byline from my earliest anonymous days. Before Microsoft, I went to school to be a journalist and earned a degree in journalism. I left Microsoft to start a failed national network of local news sites. I have, in the meantime, proceeded to fail again at creating a different type of national network of local news sites. Let’s not try that again, shall we! In addition to managing and writing many of the posts here on CHS, I run http://seattleindieads.com, a local advertising network of independent news sites. This week, we’ll be writing checks for about $4,000 to share the network’s ad revenue across the participating sites. It’s a modest local success. Yay for that.

CHS is also a modest local success. The business is 100% advertising supported. In 2009, I couldn’t say that — I received a small grant for participating in local content partnership with the Seattle Times. There was no grant in 2010. To stay afloat and to support our existence, we sell advertising. You can view the affordable (we think) rates here. You can be part of the site for only $2 a day. Our goal is to be supported by the largest breadth of advertisers possible. If you’d like to make your message part of the site, take a look at http://www.capitolhillseattle.com/ads/setup/positions or give me a call at (206) 399-5959. You’ll save me a few dozen phone calls and e-mails over the next few months, too. Frankly, I could use the help.

We currently have 40 active advertisers on the site. Over the course of 2010, we featured messages from more than 100 different businesses, most of them local and independent.

If you’d like to help on the sales front, tell your favorite local businesses about the site and the opportunity it creates to reach people on a daily basis. With the growth of social media tools like Twitter and Facebook and the coupon craze around Groupon, etc., we’re seeing fewer and fewer businesses that “don’t advertise.” We’re glad to be able to provide these advertisers a strong community to be part of.

Most Commented 2010
What do we cover on CHS? Here are the kinds of CHS posts people engaged with most in 2010.

It’s not a bad snapshot of the year and our goals. The purpose of CHS is to report on and document life on Capitol Hill for the people who live here, work here and/or love it. We report on the openings and closings of restaurants not just because of wanting to have foodies from across the city read the site but because we want to help people — as much as possible — understand the changes in their environment. It’s how we approach crime. It’s how we approach development. It’s how we approach Waldo.

How the Site Works
CHS was built to be a community driven news site and that is kind of what happens. Anybody with an account truly can post — and often, people do. Here’s an example of a community post from the weekend that I had nothing to do with. It’s a magic feeling to see the site suddenly produce a piece of “news” I haven’t heard about. I like it.

The majority of coverage, though, is reported by me or paid contributors. Of the latter, we run through them. We can only pay so much and the best eventually move on. We are also lucky to have a great working relationship with the talented young people from Seattle U’s The Spectator who often join us as interns in the summer or as special contributors during the winter. Long story, short, we’re always in need of new writers. [email protected] if you’re interested.

Everything else is magic. I keep track of the comings and goings of Capitol Hill thanks to an army of faeries who watch our borders and keep track of Department of Planning and Development filings. A lot of information comes from you, too — either good ol’ [email protected] or calls/texts to the Bat phone at (206) 399-5959. I answer that line so don’t be surprised. No, I don’t know when _______ opens or closes. All tips and tidbits are welcome. Three or more cop cars, drop me a line. I try to write my posts in transparent ways that reveal how the information was gathered or collected — especially if there are “media releases” involved. Sometimes I’m squirrely and evasive if I have something exclusive that nobody else has reported — but even then I’m pretty clear about where stuff has come from. I do occasionally use anonymous sources. My first priority is to find a way to report facts that we have collected. My second priority is to foster and preserve community. Editorial judgements stem from there.

We moderate comments. Anything with hateful language or that is purely commercial is removed without question. We have low tolerance for argumentative positioning and trolling. If you are not from Seattle, we are doubly skeptical. Some comments will be removed automatically that trip specific flags. Others will removed at our discretion. Again, our goal is to foster community. This means some kinds of discussion are not appropriate for CHS. There is an entire Internet where it might find a welcoming home.

I make typos. I make more typos when I am more busy. I apologize for the sloppiness and thank you for politely bringing them to our attention.

The crow was created by a CHS reader who is also a designer who scolded me when I tried to hold a design contest for a new logo.

I often but not always start my day around 5 AM, currently.

I don’t really listen to music when I write anymore.

When and How You Visit
You come to the site pretty much all day long but the big peaks are midday. Here’s a graph of the hourly breakdown:

There are a variety of sources that drive you here. Many of you type in capitolhillseattle.com every time, bless your hearts, you Direct Traffic people. Many randomly pop through after searching for something vital that we happened to cover or Google, etc. says we have a good page for. I don’t know what to tell you about this other than everything in the pie could go away but the red and we’d still basically have the same business. We’ve never sold out our ad inventory. The extra traffic and traffic sources are a function, mostly, of our influence among those who are interested only in the Hill and could care less about CHS. We don’t think just anybody could attract this total audience — but it is also clearly part of something much, much bigger than our daily effort to cover one neighborhood in Seattle.

Thank you. And good night. And may God Bless the United States of America. What else do you want to know? We can continue this navel gazing in the comments.

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21 Comments
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hildeborg
hildeborg
14 years ago

Congrats on all of your success, Justin. It’s been fun to watch CHS evolve over the years. Thanks for providing so many answers to my “What the hell is going on there?” questions that I have as I live my life on the Hill.

oiseau
oiseau
14 years ago

I’ve been following the blog almost semi-religiously for a few years now, and there is a reason for that. It’s the content. Keep up the hard work, and maybe persuade someone to make an app for wp7? ;)

I look forward to the many years of CHS to come

Aleks Bromfield
Aleks Bromfield
14 years ago

Could you break down how much of the search/referral traffic comes from RSS aggregators, like Google Reader? I think that would be interesting to see.

Thanks, and keep up the good work! :)

jseattle
jseattle
14 years ago

What’s it worth to you? :) I’ll trade you. Tell me why in the world this geeky inquiry is interesting to you.

Amy
Amy
14 years ago

J –

Thanks for everything you do. You make a huge impact that extends beyond your own neighborhood, by inspiring and supporting the community of people across the city who do similar work.

Hurrah, and happy blogversary.

-amy, mygreenlake.com

cheesecake
cheesecake
14 years ago

I’m excited to see the new post-neighborlogs look. I hope it comes complete with “click for high-res” images :)

Aleks Bromfield
Aleks Bromfield
14 years ago

I’m just academically curious. Mostly, I’d like to see the balance of “regular” versus “occasional” readers — that is, people who specifically seek out CHS, rather than people who happen to stumble across it for some reason. Right now, Google Reader users (such as myself) appear to be included in the latter group, by virtue of the fact that the traffic will come from, or be referred by, google.com.

jseattle
jseattle
14 years ago

I show 5.44% from Feedburner via Google Analytics but this probably includes those (I think small %) who consume RSS via Facebook (freaks!).

Google Analytics doesn’t provide a straightforward Reader measurement for some reason (if anybody knows more about this, holler. I don’t obsess about GA the way I used to)

JoshMahar
JoshMahar
14 years ago

Thanks for all your hard work J. Its been a great experience being a part of this site over the past few years. I can’t tell you how many things I’ve learned and people I’ve met because of this blog. Keep up the good work and may the next 5 years be even more fruitful than the last!

songstorm
songstorm
14 years ago

…is one of the few sites that I check several times a day. I like knowing the going-ons around my neighborhood (and occasionally beyond). I don’t read every story posted, but I appreciate the variety of content and the sometimes irreverent humor.

Congrats on your 6th anniversary and here’s hoping for many more.

foreightl
foreightl
14 years ago

Justin,

This is one of the top 5 sites I check daily. I appreciate being aware of what is happening on the hill before my friends and neighbors. It also helps to see the behind the scene stories of all Capitol hill events. Thanks for all of your hard work, and I do frequent the advertisers that advertise here too.

Thanks,

Patrick

raincitysun
raincitysun
14 years ago

J,

Thank you for CHS! I truly appreciate having a reliable, community-focused news site about my neighborhood. (I also appreciate the humor you and some of the other contributors bring to it–you take it seriously but not so seriously that you can’t have a little fun sometimes.)

Hoping for many more years!
Sunnie

jseattle
jseattle
14 years ago

Such nice stuff. Thanks. I’m waiting for a few swipes to keep me humble.

One thing I should have included. Please thank our existing advertisers. There is no way I would be able to do any of this without their decision to be part of the site. From Umpqua Bank to Tidbit Bistro and everything in between, thanks! Special thanks to Alex Garcia and Emerson Salon. Alex advertised on the site from the very beginning. So, you can blame him…

paul
paul
14 years ago

well done, Justin.

Moi
Moi
14 years ago

Thanks so much for keeping the site going — I check it at least several times a day and it’s always informative and entertaining, and a lot better than the local papers. I really like the obvious affection you have for the Hill.

George Bakan
George Bakan
14 years ago

Justin, you do a great job, beyond all the geek stuff. I follow the site daily and like the real news better than the food joint huff and puff …. but you have a lot of variety, something for everyone.

Best in the future.

GB / SGN

Brian Campbell
Brian Campbell
14 years ago

You’re doing good work. That’s a lot more than some people can say.

Piesco
Piesco
14 years ago

CHS is the first bookmark at the upper left of my browser page… I click (or tap, on the iPad) at least twice a day. Over dinner I impress my friends with interesting local news and trivia. Then they get turned on to the site too. Having lived on the Hill for >30 years now (wow, time flies) CHS has given me a new sense of community about my local village and is yet another big reason why this is such a cool place to live. Thank you Justin!

asset
asset
14 years ago

More kudos your way for you and the site – I check it as often as I can get away with at work. Not too long ago, I saw a gentlemen wandering around my end of the Hill taking pictures and lo’ and behold – the pictures materialized on the site. Now I have a face and camera to go with the words. Keep it up – you’re doing a wonderful job for all us. Thank you.

SeattleSeven
SeattleSeven
14 years ago

I enjoy the site and love being in the loop with everything going on in the neighborhood. Thanks for all your hard work… I’ll go click on an ad for you.

ScottKP
ScottKP
14 years ago

Absolutely my favorite blog to check. It just feels like home to me. When I am on the road for work or at the office, this blog always brings me back. I agree with the earlier comment that the variety is the key. I like it all.

Heck, Justin, with this outpouring of support, you might want to think about bringing the tip jar back…