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Apologies for the recent service disruptions

If you have been trying to access CHS this week and run into a blank page — or worse! — sorry for the disruption. We’ve experienced several outages in the past 48 hours due to repercussions from superstorm Sandy.

For several reasons ranging from technical to support to our original technology relationships here in Seattle, we serve our site through a New York City-based datacenter. When the water rose in Manhattan, electricity was shut off, back-up generators failed when fuel pumps were inundated and sites across the country went blank. It’s a small part of the toll of the storm and, of course, pales in comparison to the lives lost and homes destroyed by the disaster.

Given the improvements in conditions in New York, we believe we’re through the worst of it and aren’t expecting further outages. Of course, we also only partly expected the first round of trouble.

When this kind of thing happens — and it will again, assuredly at some future date — we’ll continue to bring you news and information through as many effective channels as we can access. Keep these sources in mind:

Thanks for sticking with us and helping us make the best of it. Happy Halloween.

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Ernest Tee Bass
12 years ago

I assumed that CHS had sold out to Facebook the other day when I surfed here to only see a Facebook login page. Glad you’re back to normal and Godspeed to the East Coast.

Anon.
12 years ago

It’s a small world afterall. All I could get was GoDaddy.com
Thanks for the update.

Manny
12 years ago

Considering what others are going thru on the east coast this is a minor hiccup for us.