(Image: King County Metro)

The restart of fare enforcement wasn’t the only big change for King County Metro this month. Metro says it is also rolling out a new “Advanced Service Management” strategy to improve service and eliminate “bus bunching” on the new RapidRide G line:

The key change is moving from scheduled service (meaning buses aimed to arrive at set times on a clock) to more evenly spaced or headway-based services (meaning buses arrive a set number of minutes apart). Reliability means regularly spaced bus service (that is, less “bus bunching”), reducing gaps between buses and ensuring that any issues that could lead to delays are identified and resolved quickly.

Metro says it developed its Advanced Service Management approach in a pilot last year on the RapidRide A and RapidRide F lines where “riders experienced smoother and more reliable service.” Continue reading →